Senior Claims Specialist - Financial Institutions and D&O

Great Lakes Insurance SE
London , United Kingdom

Our Purpose:

Together, we engage with everything we have and are, to help humankind act braver and better.


About Great Lakes Insurance:

As specialty provider of primary insurance services in the UK, Great Lakes Insurance SE, UK Branch is a substantial part of our parent, Great Lakes Insurance SE in Munich. Our interlocked business model is to seize opportunities closely connected to the reinsurance core business and innovation opportunities, in our role as an integral part of the Munich Re Group. Great Lakes Insurance SE currently operates from its Head Quarter in Munich, and via branch offices in UK, Switzerland, Italy and Australia.


In the UK, Great Lakes is authorised to write business by the   Prudential Regulatory Authority and Financial Conduct Authority for a Third Country Branch (“GLLB”) and a Subsidiary (“GLLS”). These two entities will secure our future in the primary insurance service market in a post-Brexit world, by enabling us to continue writing our existing business.


About the role:

As part of the Claims Management Team your role will be responsible to manage claims in adherence with the policy statement, guidelines and operating standards of the Company and to be responsible for the operational and technical supervision of the Great Lakes claims team. As a member of the overall Munich Re Claims community, you will actively assist in implementing the Future Global Claims set-up and advance the Munich Re Claims Ambition 2025.


Key Responsibilities:


General Duties and Tasks:


Supervisory Duties and Tasks:



Directs work – you provide direction and delegate to others, empowering and trusting others to get the work done.

Ensures accountability – you hold yourself and others accountable to take responsibility and meet commitments, creating a culture where people own their decisions and action

Strategic mindset – you look, plan and move into the future with clear intentions and purposeful actions, and make decisions today that will lead the business towards its future objectives.

Managing complexity – you make sense of complex and sometimes contradictory information to effectively solve problems, learning and sharing along the way.

Being resilient – setbacks are unavoidable, however you recover quickly, learn and move forward with courage and commitment.

Develops talent – you develop the team to meet both their career goals and organisational goals, promoting a diverse and inclusive workforce.



Key Skills & Experience






Qualifications and Educational Requirements




You will be rewarded with a great compensation package, on target bonus, 25 days annual leave with the option to purchase more along with private medical insurance and employers' contributory pension of 10%

We are one of the few employers to offer fully paid  6months family leave for times when you need it the most. 


Our Diversity Statement:

At Munich Re, embracing the power of differences is at the core of who we are. We believe diversity fosters resilience and innovation and enables us to act on our purpose of helping humankind act braver and better. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.


If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!