Senior Claims Oversight Manager (m/f/d)*

Company
Great Lakes Insurance SE
Location
Munich , Germany

Great Lakes Insurance SE conducts agency, large single risk and group retrocession business on a global scale. As a specialty provider of primary insurance services Great Lakes is an integral part of the MR Group and an important enabler for Primary Insurance Specialty business (PIRI – Primary Insurance out of Reinsurance). Our PIRI strategy is to seize opportunities closely connected to our reinsurance core business. and also from our interlocked business with ERGO. Outsourcing of services is an essential element of Great Lakes’ business model. Great Lakes largely outsources services to Munich Re units as well as through delegation to agents and external claims providers (TPAs) in order to achieve maximum synergies and an efficient operation. We are looking for a further colleague to strengthen our claims oversight capabilities.

Your Job

• Assess the current oversight activities and further develop an overarching Claims Great Lakes guideline/ framework with the intention of obtaining a consistent picture for all outsourced claims services (including international branch operations) in line with Solvency II requirements.
• Further develop and maintain a consistent reporting framework for the Board of Management enabling efficient control and monitoring
• Negotiate, maintain and monitor Service Level Agreements with internal and external outsourcing counterparts for claims services regarding claims service units’ compliance and performance
• Build an intelligent monitoring system and conduct claims consultations to mitigate conduct and reputational risk, and to ensure appropriate financial outcomes, for both delegated authority as well as single risks business
• Support business development activities, e.g. through working with branches and ERGO to identify and customize claims service offerings such as loss detection or establishment of a network of claims third-party administrators (TPAs).

Your Profile

• Claims Management Expertise in primary and reinsurance as well as across several lines of business (Non-Life and Health)
• Legal education or other appropriate university degree or qualifications such as the ACII
• German, EU and/or London Market experience as well as knowledge of legal and regulatorysystems; US market knowledge is a strong plus
• Good management skills and abilities
• Good internal and external network with lawyers and other service providers
• Strong written and verbal communication in English and German; any additional languages are beneficial

 

Application Instructions

In order to consider your application, we require your application to be submitted via our online applicant portal. In addition to uploading your CV, we recommend writing a cover letter to tell us more about why the position is of interest to you.

 

About us

 

As the world's leading reinsurance company with more than 11,000 employees at over 50 locations, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into a manageable risk we enable fundamental change. Join us working on topics today that will concern society tomorrow, whether that be climate change, major construction projects, medical risk assessment or even space travel. 

Together we embrace a culture where multiskilled teams dare to think big. We create the new and the different for our clients and cultivate innovation.

Sounds like you? Push boundaries with us and be part of Munich Re.

Our employees are our greatest strength. That’s why we offer them a wide range of benefits. You can find some examples below.

 

Unlock your potential

• Diversity, Equity & Inclusion: we embrace the power of differences and are convinced that diversity fosters innovation and resilience and enables us to act braver and better.
• Continuous Learning: we believe that continuous learning is a key differentiator and critical for building new skills and accelerating growth.
• Career Mobility: we actively support career mobility, and our strong global and regional presence offers a wealth of career growth opportunities for you.

 

Rewards & Recognition

• Competitive salary: appropriate compensation for your high level of commitment.
• Retirement provision: state of the art in-house pension solutions.
• Work-life balance: promoting the compatibility of family and work in addition to overall work-life balance.
• Health management: focus on your physical and mental health far beyond legal requirements.
• Hybrid working: living the best of both worlds – we offer you a very flexible approach as well as the opportunity to work from abroad on an occasional basis.

* Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunities employer. Severely disabled candidates will also be prioritized, if equally qualified. 

Münchener Rückversicherungs-Gesellschaft
Laura Fuchs • HR Consultant
Königinstraße 107 • 80802 München • GERMANY