Senior Claims Adjuster - Motor Liability MGA (m/f/d)


London , United Kingdom


Are you a Claims professional with a solid understanding of Motor Liability MGA/TPA Claims searching for a new position where you can make a real impact? Great Lakes London is on the lookout for a new team member to join their Claims department!

We are looking for somebody to supervise Motor Liability MGA/TPA claims relationships and performance to include all levels of pet claims in adherence with the mission statement, guidelines and operating standards of the Company, lead and participate in Technical and Due Diligence for MGA business.


Your job

Key Responsibilities:

The purpose of this role is to support the continual growth of Digital Partners portfolio through the effective claims management and oversight of third party administrators (TPAs) and partners. This will be achieved through:

General Duties & Tasks:

Your profile

Key Skills & Experience:

We would like to find somebody with experience in handling MGA and TPA claim referrals, oversite and account performance along with full understanding of the entire motor claims process including FNOL, AD, supplier management, MOJ, credit hire, Fraud, BI, Intervention and Large Loss.

It would also be very useful to have an understanding of Telematics and young driver markets.

Experience in undertaking technical and due diligence audits and exposure to conduct risk and complaint management would be ideal.

Being proficient in Microsoft Office suite is essential to the role, but if you had knowledge of Power BI, that would be very helpful.

Qualifications and Educational Requirements:

It isn't vital to have the ACII qualification, but equivalent work experience is needed.

About us


You will be rewarded with a competitive salary, on target bonus, 25 days annual leave with the option to purchase more along with private medical insurance and employers contributory pension of 10%. We offer a hybrid working policy with a mix of working from home and our City of London office.

About Us

Here at Great Lakes London (a Munich Re company) we seek to offer our staff the opportunity to grow in an exciting, results-oriented and diverse working environment. We believe that your dedication to apply your outstanding knowledge crafts the future; the future of our clients, of Munich Re and of course your own.

Munich Re is an equal opportunity employer. We celebrate diversity and are committed to crafting an inclusive environment for all our employees.