USA Binder (Property & casualty) Claims Adjuster

Senior Claims Handler USA Binder and Treaty MGA 

Company
Great Lakes Insurance SE
Location
London , United Kingdom

Together, we engage with everything we have and are, to help humankind act braver and better.

 

About Great Lakes Insurance SE:

As specialty provider of primary insurance services in the UK, Great Lakes London Branch (“GLLB”) is a substantial part of Great Lakes Insurance SE in Munich. Our interlocked business model is to seize opportunities connected to the reinsurance core business and progress opportunities, in our role as an integral part of the Munich Re Group. Great Lakes Insurance SE operates from its headquarters in Munich, and with branch offices in UK, Ireland, Switzerland, Italy and Australia. 

Great Lakes Insurance UK Limited (“GLLS”), regulated by Prudential Regulation Authority and the Financial Conduct Authority, is a owned subsidiary of Great Lakes Insurance SE and acts as the preferred facilitator of agency insurance business in the UK in the post-Brexit world.

 

Responsibilities

• Thorough investigation and assessment of referral claims from MGA partner for coverage, damages, litigation, pursuit of recoveries and subrogation/contribution opportunities.
• In-depth knowledge and experience of managing delegated authority relationships coverage issues, policy forms, contracts, regulatory requirements, and changing legal landscape for Property and Liability/Casualty claims.
• Proactive and prompt management of claims, considering all aspects with a strategic vision for optimal claim outcome.
• Continual evaluation of portfolio and individual claims to set appropriate, timely reserves over the life of the claim to reflect changes in exposure.
• Demonstrate strong technical claims proficiency through consistent execution of best claim practices.
• Strategically coordinate and manage outside counsel and vendors to obtain optimal claim outcome.
• Present high exposure claims to Claims Leadership and Key Stakeholders.
• Collaborate with internal and external business partners for client meetings, product development and improvement, and account audits.
• Innovative mindset - looks for ways to improve claim efficiencies and outcomes.
• Financial reserve and settlement authority will be dependent on the skills and experience of the successful candidate.
• Proactively managing claims with a strategic, total cost of claim mindset.
• Highly technical analytical and critical thinking ability to properly determine coverage and liability as well as effective oversight and control of MGA.

 

Key Skills and Experience

• 5 years plus experience of U.S. Property and Casualty Claims; and auto/cargo (physical damage) lines is a plus.
• Advantageous to have in-depth knowledge of UK Treaty business excess of loss and proportional, plus experience of using London market systems such as ECF.
• Experience of overseeing USA Binder business, tracking MI and resolving TPA audit findings
• Detail-oriented, adaptable, and strategic in decision-making.
• Understanding of technical claims proficiency and execution of best claim practices.
• Ability to work independently, multi-task, and remain self-motivated in a fast-paced environment.
• Strong organizational skills and time management of claims desk.
• Strong business acumen and ability to collaborate with other departments and vendors.
• Customer-service and relationship oriented.
• Innovative, dynamic and growth mindset.
• Good verbal and writing skills for internal and external communication, presentations and reporting.
• Good analytical thinking, advocacy and negotiation skills.

 

Benefits

You will be rewarded with a great compensation package, on target bonus, 25 days annual leave with the option to purchase more along with private medical insurance and employers' contributory pension of 10%.

About Us

Here at Munich Re we want to offer our staff the opportunity to grow in an exciting, driven and diverse working environment. We believe that your enthusiasm to apply your outstanding knowledge crafts the future, the future of our clients, of Munich Re and of course your own.

Munich Re is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.