Account Engineer - Remote


Tour factories and power plants. Analyze the facility’s equipment and product flow. Identify possible insurance claims, and work with customers to reduce their risk potential. These will be your primary responsibilities if you become an Account Engineer (Internal Title: Risk Specialist).

In this role, you will be part of HSB’s team of experts in heavy industry, who evaluate accounts in industries such as power generation, steel, aluminum, mining, pulp & paper, sugar, manufacturing, and glass.

When you aren’t visiting sites, you are working from home, supporting accounts and writing risk evaluations for underwriters.

Key Responsibilities
  • Conduct site risk evaluations of facilities in heavy industries. Assess the facility’s process flow, machinery, and operations & maintenance practices. Identify risk factors. Use a consultative approach with the insured to reduce the potential for an insurance claim. Write a report about the location, to provide HSB and Munich Re underwriters with a clear understanding of the site.
  • Write evaluations of insured accounts and potential new customers for HSB and Munich Re underwriters, by evaluating available information on multiple sites which make up the account. Apply advanced technical knowledge of equipment design, condition, operations, maintenance, and human element risk control programs to complete the evaluation.
  • Determine how to improve or manage insured accounts’ risk through account engineering, additional services, and risk control engineering visits.


  • 10+ years of experience in operations or maintenance in heavy industry occupancy industries, boiler inspection, or insurance engineering.
  • Bachelor’s degree in engineering or related discipline is preferred or equivalent work experience.
  • Comprehensive understanding of the machinery, operations procedures, repair timelines, and process flow of at least one heavy industry occupancy. These include, for example: power generation, steel, aluminum, mining, pulp & paper, sugar, or glass.
  • Excellent interpersonal skills.
  • Excellent written and verbal communication.
  • Self-starter; able to work with limited supervision and manage competing priorities.
  • Understanding of insurance industry and underwriting terms is a plus.
  • Ability to travel approximately 50 overnight stays per year.
At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Hartford Steam Boiler Inspection and Insurance Company (HSB), a part of Munich Re since 2009, provides equipment breakdown and other specialty coverages, inspection services and engineering consulting that set the standard for excellence worldwide. One of the world’s leading equipment breakdown insurers, HSB helps clients reduce risk through a unique combination of specialty coverages, engineering-based risk management strategies and loss prevention services. A.M. Best Company awarded the HSB Group of companies its highest financial rating, A++ (Superior). We look ahead, anticipate risk and leverage our knowledge and experience to develop new solutions to help our clients meet tomorrow's challenges. To see the future we see check out our LinkedIn page: