Junior Underwriter
Company
HSB
Location
Dublin city
, Ireland
Role: Junior Underwriter
Location: Dublin (Hybrid working)
Industry: Insurance
Permanent
Role Purpose:
As a Junior Underwriter, you will provide support to the Dublin office in the provision of industry and client specific technical underwriting, and you will report into the Regional Underwriting Manager
You will deliver exceptional underwriting services to all Company clients in line with the Company’s culture of service excellence and high technical standards.
Key Responsibilities:
Contribute towards the achievement of profitable growth and revenue by pro-actively supporting the Dublin office in its growth and revenue strategies.
Provide effective administrative and underwriting support to the Dublin team enabling a highly efficient ‘Customer First’ service to all internal and external customers.
Undertake the accurate data preparation for monthly reports, the accurate calculation, recording and production of underwriting quotations, processing of Acceptances (invoices) & completing policy drafting, setting up and signing off new business packs/policies, ensuring broker deadlines are achieved at all times.
Ensure the completion of daily quotations and that new business and renewals are actioned in line with business, statutory/legislative and contract certainty guidelines.
Assist in new business and cross selling activity, adopting a collaborative approach with Dublin’s Regional Manager and Regional Underwriting Manager to enable increased lead generation in line with retention rate targets and customer profitability plans.
Identify new innovative approaches to maximise new and existing business growth in line with 2025 ambitions.
Work collaboratively with local team members and the Customer Trading Hub (CTH) in the day to day underwriting of risk and referrals from client companies, ensuring covers are placed and accurately documented.
Work collaboratively with Dublin team members to ensure effective loss ratio control by effectively observing segment and business wide underwriting processes and strategies.
Work collaboratively all Segment Leadership team members, the CTH Managers and CTH Team Leaders, to achieve good customer outcomes
Develop and maintain effective stakeholder relationships with both internal and external customers.
Effectively manage and resolve broker and client queries in line with agreed internal and external SLA’s, escalating where appropriate to ensure high levels of customer satisfaction and maximise customer retention.
Actively utilise current binding authorities, ensuring continuous professional development is undertaken to develop technical / underwriting knowledge and skills to ensure the needs of the team, the business and its customers are achieved.
Responsible for populating and updating HSB’s CRM (Microsoft 365 Dynamics) with all activity and business interactions.
Attend relevant industry and market specific events, conferences and networking activities, to raise HSB’s profile and market presence.
Ensure compliance with all internal and industry and regulatory requirements at all times.
Key Skills & Experience Required:
Essential
Customer relationship management
Claims Handling
Excellent Customer Service Skills
Ability to meet tight deadlines and manage a busy workload
Collaboration & teamwork
Problem solving
Excellent written and verbal communication
Understanding of UK insurance market
Self-Motivation
1+ years experience within the insurance industry.
Desirable
Understanding of International & construction/engineering insurance market
Conflict handling experience
Benefits:
We offer the below plus much more
Private Healthcare
Annual Bonus Scheme
Fantastic Pension Scheme (4% employee and 13% employer contribution)
Life Assurance - 4x salary
Professional Qualification Support
Equal Opportunities:
At HSB (Munich Re Group) we are an equal opportunities employer, and positively encourages applications from suitably qualified, and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or parental status.