IT Delivery Manager – MRAS


Princeton , United States


Your job

IT Delivery Manager – Munich Re America Services (MRAS)
IT Service Delivery

We’re adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients.

The Company
As a member of Munich Re's US operations, we offer the financial strength and stability that comes with being part of the world's preeminent insurance and reinsurance brand. Our risk experts work together to assemble the right mix of products and services to help our clients stay competitive – from traditional reinsurance coverages, to niche and specialty reinsurance and insurance products.

The Opportunity
Future focused and always one step ahead

We are looking for a IT Delivery Manager in our IT Service Delivery team.

As IT Delivery Manager, you will serve as the face of IT Service Delivery to the business and voice of the business/end users back to IT Service Delivery. This is an internal end user facing role that oversees several key service delivery functions to ensure delivery of high-quality support services to our end users. The IT Delivery Manager must possess exceptional communication skills and be able to maintain strong relationships with business and IT stakeholders at all levels and must be able to manage expectations in support of My IT Support standards, including agreed SLA’s, OLA’s, XLA’s and project objectives.

Your Job

Your profile

Successful candidates will possess the following skills/capabilities:
At Munich Re US, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About us

Munich Re America Services, Inc. is a services provider to affiliated group companies primarily related to general services, procurement and IT services.