Workplace Experience Coordinator

The Workplace Experience Coordinator role encompasses managing company facilities including responding to office environmental issues (e.g. lighting, HVAC, furniture repaires, etc.). The Workplace Experience Coordinator also maintains all employee and visitor access, as well as assisting with the company's life safety program.

Company
Munich Re Life US
Location
Atlanta , United States

Facilities Support – 55%

• Responsible for facility and office management services and providing quality resolution to requests or issues as well as responding to customer and vendor inquiries
• Ensure company location is well maintained and the overall work environment supports the company’s goals and objectives
• Monitoring/ownership mailroom mailbox, routing requests to the appropriate person
• Work with employees and vendors on office related problems such as broken furniture, furniture moves, facilities issues, etc. and ensure office equipment functional
• Manage the company’s Ergonomics program
• Maintain and serve as primary contact as well as update database of local vendors, suppliers, contracts and warranty terms
• Manage the Workplace Experience responsibilities for on-boarding and off-boarding staff
• Maintain the overall appearance of the conference rooms – stocking conference rooms with paper and office supplies to support day-to-day running of the business, wiping/cleaning white boards weekly; Handle conference room set-ups and ensuring that conference rooms are client/meeting ready 
• Manage scheduling of all large meeting rooms utilizing the local office tools and processes as well as catering and logistics
• Processing and scanning of mail and overnight delivery requests

Office Support – 10%

• Responsible for ensuring that all goods/supplies that are purchased are accounted for and inventoried
• Support with the company’s mobile device program
• Assist with the company’s life safety program and trainings
• Lead company sustainability initiatives

Security – 10%

• Maintain all employee, contractor, and visitor building access
• Coordinate with the property management company regarding building access issues
• Daily Staff Activity Reporting

Human Resources – 25%

• Support Human Resources initiatives

 

Qualifications:

 

• Operations, mailroom or facility/tenant management experience or any combination preferred
• Purchasing/asset management experience, desired
• Willing to work out of office hours occasionally if required
• Intermediate MS Office skills – mainly Word, Excel and Outlook
• Provide exceptional customer service; exercise discretion and diplomacy; conduct themselves in a highly professional manner at all times
• Must be able to bend, stoop and lift up to 50 lbs.