Financial Lines & Cyber Claims Adjuster (m/f/d)

Munich Re Syndicate are searching for a Claims Adjuster to join a fantastic team! 



London , United Kingdom


Together, we will take a proactive approach to the management of claims and to provide a quality claims service, which pays valid claims promptly and sets reserves at expected ultimate cost, effectively, efficiently, consistently, accurately and in a timely manner, whilst taking account of applicable regulatory requirements.

Handling of Financial Lines and Cyber claims and any other classes of business as necessary, within claims handling authority. Providing expertise to the International Distribution Centres where required.

Ensure that any regulatory requirements are complied with.


Your job

You are required to comply with the PRA and FCA conduct rules:

Your profile

Competencies for the Role

  1. Team orientation

We work cooperatively and flexibly with other members of the team with a full understanding of the role to be played as a team member.

2. Communication

We communicate clearly and persuasively, both orally and in writing.

3. Achievement/results-orientation

Get things done well and the ability to set and meet exciting goals, create own measures of excellence and constantly seek ways of improving performance.

4. Problem-solving

Analyse situations, diagnose problems, identify the key issues, establish and weigh up alternative courses of action and produce a logical, practical and acceptable solution.

5. Flexibility

Adapt and work effectively in different situations and to carry out a variety of tasks.

6. Customer focus

Take constant care in looking after the interests of external and internal customers. Ensure that their wants, needs and expectations are given due consideration and that all efforts are made to meet them wherever fair and reasonable, in line with any standards from an industry regulator.

7. Planning and prioritising

The ability to decide on courses of action, ensure that the necessary resources are available and schedule the work required to achieve a defined result in a desirable manner.

8. Share knowledge

Share knowledge about the role you perform fully and willingly with others, where this is relevant, in the interests of the organisation.

9. Self-development

Take responsibility for your own career and actively support ‘continuing professional development’.

10. Commercial/business awareness

The capacity to understand the business opportunities and priorities of the organisation and constantly seek methods of ensuring that the organisation continues to be business-like and continues to meet the standards and requirements of its regulators.

Education and Professional Qualifications Required / (preferred)

IT skills:


Company Specific:

About us

MRSG UK Services Limited is the employing entity for staff supporting the business activities of Munich Re Syndicate Limited (MRSL), Munich Re Specialty Group Limited (MRSG), Munich Re Specialty Insurance (UK) Limited (MRSI UK), Roanoke International Brokers Limited (RIBL) and Munich Re Digital Partners Limited (DP).

As well as operating in the Lloyd’s of London market, we conduct our business via a global network of service companies, with offices located in the UK, Ireland, the United States, Asia, including Hong Kong, Singapore, Labuan and Dubai. We are also represented in Lloyd’s China.

Our group of companies provide solutions covering Casualty, Marine & Cargo, Energy & Aerospace, Cyber, Political Violence, Trade Credit and Property, Contingency and Yacht.

Known for our dedication to excellence and quality of service provision, we pride ourselves on offering you a phenomenal place to work.

Munich Re’s employees are the backbone of the Group’s business success. They are the people that drive the business forward and develop new solutions for our clients.

Ensuring that we recruit versatile staff is therefore crucial to our future success. Our objective is to make Munich Re the employer of choice for potential employees on the global job market..

To help us achieve this goal we offer a competitive salary and a generous and comprehensive benefits package which we regularly review in accordance with external market data, to ensure you are paid fairly and our benefits are tailored to suit your lifestyle. Creating an inclusive environment is a crucial part of the Munich Re culture, and we are committed to our Diversity & Inclusion Policy. We also seek to provide a fair and supportive work environment which provides learning and development opportunities for all.

Please Note: All applications must be received via the website. Any CVs received via email will not be considered.

Re_think, Re_engineer, Re_define, Re_invent, the boundaries of Insurance.

Once you hit apply, there is a short, 10 minute application form to complete. Please ensure you attach your current CV when applying and include details regarding your salary expectations. If you have a disability or special need that requires accommodation, please let us know. Due to volume, we cannot always provide detailed feedback at CV stage.

MRSG Talent Acquisition